Free Shipping Terms & Conditions (India)

Free Shipping within India on Orders Over ₹5,000


1. Offer Overview

PNARRA offers Free Standard Shipping across India on eligible orders with a minimum cart value of ₹5,000 INR, subject to the terms and conditions outlined below.


2. Eligibility Criteria

  • Free shipping is applicable only for deliveries within India.

  • The offer is valid on orders with a subtotal of ₹5,000 INR or more, after discounts and before applicable taxes.

  • Eligibility is determined at checkout based on the final order value.


3. Applicable Shipping Method

  • Free shipping applies to standard domestic shipping services only.

  • Express, priority, or expedited delivery options (if available) are not included and may be charged separately.


4. Product Exclusions

Free shipping may not apply to the following items:

  • Oversized or overweight products, including certain cricket kit bags, wheelie bags, or bulk orders

  • Custom-made or special-order products

  • Products specifically marked as excluded from free shipping on their respective product pages

PNARRA reserves the right to apply a shipping surcharge for such items, which will be clearly communicated at checkout.


5. Order Modifications, Returns & Refunds

  • If an order initially qualifies for free shipping but is later partially returned, resulting in the order value falling below ₹5,000, the original shipping cost may be deducted from the refund amount.

  • All returns and refunds are subject to PNARRA’s standard Returns & Refund Policy.


6. Delivery Timelines

  • Delivery timelines may vary depending on the customer’s location, courier partner, and serviceability.

  • During promotional periods or high-volume sales, dispatch and delivery timelines may be extended.


7. Cash on Delivery (COD)

  • COD availability is subject to courier serviceability and location.

  • PNARRA reserves the right to disable COD for certain orders, locations, or promotional periods.


8. Fair Usage Policy

  • This offer is intended for personal and retail purchases only.

  • PNARRA reserves the right to limit quantities, restrict usage, or cancel orders suspected of misuse, abuse, or resale.


9. Modification or Termination of Offer

PNARRA reserves the right to:

  • Modify, suspend, or discontinue the free shipping offer at any time

  • Amend these terms and conditions without prior notice

  • Decline free shipping on orders that do not meet eligibility requirements


10. Contact & Support

For any questions regarding free shipping eligibility, delivery, or order fulfillment, customers are encouraged to contact our support team before placing an order.


By placing an order under this offer, the customer agrees to the above Terms & Conditions.